FAMILY PORTAL

Family portal

At Empathy Nursing Services, we understand that family members want to keep in touch with their loved ones regardless of where they are. Our agency is powered by one of the leading digital home health solutions Empathy Algorithm that seamlessly connects family members, their loved ones, and caregivers to provide the ultimate concierge service that focuses on the quality of care

• Real-Time Schedules: Our innovative Family Portal provides access to your loved one's schedules in real-time, enhancing transparency and communication between family members and caregivers in Baltimore, Maryland.
• Invoice/Timesheet Documentation: Access crucial financial documents such as invoices and timesheets directly through our secure Family Portal, simplifying administrative tasks for our clients' families
• Direct Chat Feature: Stay connected with your caregiver or agency manager through our Family Portal's chat feature. This direct line of communication ensures prompt resolution of concerns and queries
• Medication Reminders: Keep track of your loved one's health regimen with access to recorded medication reminders facilitated by our trained caregivers, ensuring consistent, reliable care.
• Dr's Appointments: Stay informed about past and upcoming doctor's appointments through our Family Portal, allowing family members to be a part of their loved one's health journey.
• Shopping List Upload: Coordinate effectively with caregivers by uploading shopping lists directly to our Family Portal. This simplifies errand running and ensures your loved one's needs are met.
• View Purchase Receipts: Maintain financial transparency with the ability to view purchase receipts through our Family Portal, facilitating easier budgeting and expense tracking.
• Real-Time Care Notifications: Stay updated on your loved one's care with real-time notifications. This feature keeps families in Baltimore and Maryland informed and reassured about their loved one's wellbeing